Frequently Asked Questions
Everything you need to know about our certified 0mg zero-nicotine formulations, Sydney express dispatch, payment options, and hardware warranties.
0.0% Purity Verified
100% zero-nicotine guarantee across every disposable and bottled blend.
Free Express Shipping
Dispatched from Sydney. Free shipping with minimum order of $200 AUD.
10% Crypto Discount
Automatic 10% reduction when checking out via Bitcoin (BTC) or Tether (USDT).
Q1.Are all products on Nicotine Free Vapes 100% zero nicotine (0mg)?
Yes. Every disposable vape, pod cartridge, and bottled e-liquid in our Sydney store contains 0.0% nicotine. Our products are formulated purely with USP-grade Vegetable Glycerin, Propylene Glycol, and food-grade botanical flavors for a pure sensory experience.
Q2.What is the minimum order amount and shipping policy in Australia?
Our minimum order amount is $200 AUD. All orders qualify for 100% free express courier delivery across Australia, dispatched with discreet, tamper-evident packaging and live tracking from our Sydney fulfillment hub.
Q3.What payment methods do you accept, and how does the crypto discount work?
We accept Australian Direct Bank Transfer (EFT), PayID/Osko instant transfer, verified digital gift cards, and cryptocurrency (Bitcoin BTC and Tether USDT). Choosing cryptocurrency automatically applies an extra 10% discount at checkout.
Q4.How do I place an order via WhatsApp or the online order form?
Simply add your items to the shopping cart. When ready, click Checkout to generate a prefilled order draft. You can send your order draft instantly to our WhatsApp concierge or submit the secure online order form for instant EFT/PayID payment instructions.
Q5.Are your Uwell and hardware products 100% authentic?
Yes. All Uwell, Vaporesso, GeekVape devices, coils, and Molicel batteries are 100% authentic, sourced from authorized distributors. Every hardware box includes the manufacturer security scratch-off code for online authenticity verification.
Q6.Do you offer wholesale and bulk pricing for Australian retailers and lounges?
Yes. We provide tiered wholesale pricing for Australian retailers, convenience partners, and wellness lounges. Apply through our dedicated Wholesale page or connect directly with our B2B team on WhatsApp for volume catalog rates.
Have a Specific Question?
Our Sydney customer concierge is available for device advice and order updates.